Microsoft Apologizes for Massive Outlook Outage, Affected Customers Can Request Credits for Service Interruption

News Briefvia VarietyNovember 13, 2026

Microsoft issued an apology Friday for a worldwide outage of its email servers that left millions of Outlook users without access to their mailboxes starting Thursday in some cases for more than 18 hours. “We are deeply sorry for the disruption this incident has caused our customers and partners.

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